FAQs
Are your wood products fumigated for insects prior to being assembled in the finish stage?
We do proper treatment for the wood prior to being assembled, and do fumigation when they’re packed in the container.
Method of fumigation: Fumigation in the Freight Container.
Duration of fumigation: 24 hours.
Fumigant: Methyl Bromide Gas ( CH3Br ).
Dosage: 48 grams per cubic meters.
For Australia and New Zealand, we do special fumigation to meet Quarantine Standards ( AQIS ).
We will enclose the certificate of fumigation with all the documents.
Can you match your products with our color?
Yes, we will try to do the best to match your color. Please kindly send us samples of the stain then we will match the color by ourselves.
Can you make items of our own design?
Yes, we accept customized designs and we will provide you with even better quality to exceed your expectations.
What is your packaging details?
Single-Face Paper.
We put white paper / foam especially on the top of the table.
Carton Box packaging is also available by request, with additional extra cost.
What is the minimum order quantity? How many items per container?
Our minimum order quantity is one 20foot container, mixed items and maximum of 6 items per container.
Please refer to our Terms and Conditions.
How is your lead-time delivery?
45-60 days after receiving order confirmation and initial deposit OR after L/C opening.
Please refer to our Terms and Conditions.
Can you accept payment by L/C?
Yes, by Irrevocable L/C at sight.
Please refer to our Terms and Conditions for the details.
